Terms of service

Terms of Service

Last Updated: July 9, 2026

Welcome to our store. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use this website.

2. Products and Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur. We reserve the right to correct pricing, product information, or availability at any time without prior notice.

3. Orders

We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:

Suspected fraud or unauthorized transactions.
Pricing or inventory errors.
Violation of these Terms of Service.
Orders that cannot be fulfilled.

If your order is canceled after payment has been received, a full refund will be issued.

4. Payment

All payments must be authorized before an order is processed. We accept the payment methods displayed during checkout.

5. Shipping

Delivery times are estimates and are not guaranteed. Delays caused by shipping carriers, customs, weather, or other events beyond our control are not our responsibility.

Risk of loss transfers to the customer once the package has been delivered to the shipping address provided during checkout.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. By making a purchase, you agree to that policy.

7. Product Use

Our products are intended for their stated purpose only.

Customers are responsible for using products safely and supervising their pets at all times. We are not responsible for injuries, property damage, or losses resulting from improper use, misuse, or failure to follow product instructions.

8. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products or website.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

9. Disclaimer of Warranties

Products and services are provided "as is" and "as available" without warranties of any kind except where required by applicable law.

We do not guarantee uninterrupted or error-free operation of our website.

10. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and designs, is our property or used under license and may not be copied, reproduced, or distributed without prior written permission.

11. Prohibited Use

You agree not to:

Use the website for unlawful purposes.
Attempt to interfere with the website's security or functionality.
Submit false or misleading information.
Engage in fraudulent or abusive purchasing or return activity.

We reserve the right to suspend or terminate accounts that violate these Terms.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

13. Force Majeure

We are not responsible for delays or failure to perform due to events beyond our reasonable control, including natural disasters, pandemics, labor disputes, internet outages, government actions, or transportation delays.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the state in which our business operates, without regard to conflict of law principles.